---
title: "Licensing, Billing, and Requesting Changes"
slug: "licensing-billing-and-requesting-changes"
updated: 2025-02-19T16:53:30Z
published: 2025-02-19T16:53:30Z
canonical: "help.trialkit.com/licensing-billing-and-requesting-changes"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.trialkit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Licensing, Billing, and Requesting Changes

How TrialKit Licensing and Billing Works, How to Request Changes

### Licensing

Please refer to your organization’s platform license agreement (PLA) and the CDS' Terms of Service (TOS).

### Billing Info

To make any changes to billing information (ie. payment method, billing frequency, AP contact), please contact the Billing Department at [billing@crucialdatasolutions.com](mailto:billing@crucialdatasolutions.com).

### Modules That Will Require Unique Configurations Based on Request

- [DICOM storage and viewer](emailto:support@trialkit.com)
- [TrialKit Drive - automated exports](https://eform.pandadoc.com/?eform=26fdd5f6-2acd-4426-8245-d9e1cef1cc40)
- [Coder - Dictionary license verification and request](https://eform.pandadoc.com/?eform=ad3d6549-8120-4e25-86c6-908eb1b935e4)

### Closing A Study

You may close a study and stop billing at any point, as long as we receive at least a 30-day notice, as determined by the Terms of Service. [Refer to Here for how to cancel services](https://help.trialkit.com/docs/contract-cessation)