Participant Reimbursements

How to access and manage your study reimbursement payments

TrialKit has partnered with Nmible for streamlining your study reimbursements. This feature is only available in supported studies. Some studies may be using alternative/external method of reimbursement, which this feature does not apply to. Please contact your Study or Site Manager for questions about reimbursements.

Note about data and privacy

TrialKit and Nmible are independent entities and do not share payment data. A separate privacy and terms agreement will be required when you access the payment provider for the first time.

If your study is using this function, it will be available in the toolbar on your home screen. This will direct you to the Payment provider for managing payment information and statuses.

Web Browser

If using a web browser, the toolbar is located along the left panel:

Mobile App

On the mobile app, a payments option exists on the home screen menu:

The button securely redirects you to the Nmible platform in a separate browser window to input your payment information, and to view your reimbursement statuses throughout your time in the study.

Viewing payment status

Each time you access your payment statuses within TrialKit, the system generates a secure one-time link. For this reason, Do not bookmark your reimbursements web page.