--- title: "System Status" slug: "system-status" updated: 2026-07-24T19:45:22Z published: 2026-07-24T19:45:22Z canonical: "help.trialkit.com/system-status" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.trialkit.com/llms.txt > Use this file to discover all available pages before exploring further. # System Status TrialKit’s multi-cloud environment has several components that contribute to its targeted 99% uptime availability. The statuses can be accessed within the navigation menu in this portal, or directly via the link below. System status can be viewed here: [**https://uptime-stats.trialkit.com/**](https://uptime-stats.trialkit.com/) If the system status is indicating no downtime, and you are unable to reach trialkit.com, try disconnecting from your wifi on a **mobile device** and accessing the website or the mobile app from there. If that is also not working, please submit a [support request here](mailto:support@trialkit.com).