Licensing, Billing, and Requesting Changes

How TrialKit Licensing and Billing Works, How to Request Changes

Licensing

Please refer to your organization’s platform license agreement (PLA) and the CDS' Terms of Service  (TOS).

Billing Info

To make any changes to billing information (ie. payment method, billing frequency, AP contact), please contact the Billing Department at billing@crucialdatasolutions.com.

Modules That Will Require Unique Configurations Based on Request

Closing A Study

You may close a study and stop billing at any point, as long as we receive at least a 30-day notice, as determined by the Terms of Service. Refer to Here for how to cancel services