The Sign In Audit Report is a host-level report displaying sign-in activity for all users across all studies within the host account.
Prerequisite
Host-level Access to Host Administration Tools
The Sign In Audit Report can be found under the Host level settings on both the web and app.
Web Browser:
Open the User Manager to find it linked on the right side of the screen:
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Mobile App:
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The Sign In Audit tracks when users sign into a study, along with the approximate location via IP address. The following can be seen in a table:
Date+time of sign in
User
Email address - Blinded for participant users if the current study that the viewing User is logged into has Participant email blinding enabled.
Host account
Study name
Platform (mobile or web)
Latitude/Longitude of IP
IP Address
Type (Device or API)
Use the report’s filters to narrow the list down, or export for a more complete look at the data.
Location information of users
By default, TrialKit uses web services to get users' IP addresses. This is done for security purposes. The mobile app translates that IP address to a longitude and latitude location. Because IP addresses only track to the Internet Provider location, the translated geo-coordinate is not an exact user location.
At this time the longitude/latitude will not display on the web report. Use the mobile app for longitude/latitude information.
If a user on the mobile app has allowed the app to get geo-location in the device settings, it will be indicated in the sign-in Type as “Device”. In these cases, the device itself is able to provide a more precise location. This capability depends on the device and operating system privacy controls. Not all devices and OS versions are compatible.