TrialKit’s multi-cloud environment has several components that contribute to its targeted 99% uptime availability. The statuses can be accessed within the navigation menu in this portal, or directly via the link below.
System status can be viewed here: https://uptime-stats.trialkit.com/
If the system status is indicating no downtime, and you are unable to reach trialkit.com, try disconnecting from your wifi on a mobile device and accessing the website or the mobile app from there. If that is also not working, please submit a support request here.